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Privacy Policy

Last updated: {{Insert Date}}

1. Introduction

{{Business Name}} is committed to protecting your personal data and respecting your privacy in accordance with applicable laws, including the Kenya Data Protection Act, 2019 and internationally recognised data protection principles.

2. Information We Collect

2.1 Information You Provide

We may collect:

  • Full name
  • Email address

This occurs when you submit a contact form on our website.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device information

This information may be collected using cookies and tracking technologies such as Google Analytics and Meta Pixel.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries
  • Communicate with you
  • Improve website performance
  • Maintain security and functionality

4. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Legitimate business interests
  • Compliance with legal obligations

Where required, we rely on your consent for the use of cookies and tracking technologies.

5. Third-Party Services

We make use of third-party platforms, including:

  • Beyond Body (booking platform)
  • Google Analytics (website analytics)
  • Meta Pixel (marketing and advertising tracking)
  • {{Email Marketing Platform - e.g. Mailchimp / HubSpot}}

These platforms may collect and process personal data in accordance with their own privacy policies.

Important

  • Booking information is collected and processed directly by Beyond Body
  • Analytics and marketing tools may collect information such as IP address, device information, and browsing behaviour
  • We do not control how third-party platforms use your data

6. Information Sharing

We do not sell your personal data.

We may share information:

  • With trusted service providers (under confidentiality obligations)
  • Where required by law
  • To protect our legal rights

7. Data Security

We implement appropriate technical and organisational measures, including:

  • Secure hosting environments
  • Access controls
  • Data protection practices

8. Data Retention

We retain personal data only as long as necessary to:

  • Respond to enquiries
  • Fulfil the purposes outlined in this policy
  • Comply with legal requirements

9. Your Rights

You may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing
  • Withdraw consent

To exercise your rights, contact:

Email: pooja@soulowellness.com

10. International Data Transfers

If you access this website from outside {{Country}}, your data may be processed in jurisdictions with different data protection laws.

We take reasonable steps to ensure appropriate safeguards are in place.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Children's Privacy

This website is not intended for individuals under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

14. Contact

Email: pooja@soulowellness.com

Phone: +254 780 516777

Soulō will guide you to inner strength through coaching, nature-based healing practices and the hard-won wisdom of lived experience.

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