Privacy Policy
Last updated: {{Insert Date}}
1. Introduction
{{Business Name}} is committed to protecting your personal data and respecting your privacy in accordance with applicable laws, including the Kenya Data Protection Act, 2019 and internationally recognised data protection principles.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Full name
- Email address
This occurs when you submit a contact form on our website.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information
This information may be collected using cookies and tracking technologies such as Google Analytics and Meta Pixel.
3. How We Use Your Information
We use your data to:
- Respond to enquiries
- Communicate with you
- Improve website performance
- Maintain security and functionality
4. Legal Basis for Processing
We process personal data based on:
- Your consent
- Legitimate business interests
- Compliance with legal obligations
Where required, we rely on your consent for the use of cookies and tracking technologies.
5. Third-Party Services
We make use of third-party platforms, including:
- Beyond Body (booking platform)
- Google Analytics (website analytics)
- Meta Pixel (marketing and advertising tracking)
- {{Email Marketing Platform - e.g. Mailchimp / HubSpot}}
These platforms may collect and process personal data in accordance with their own privacy policies.
Important
- Booking information is collected and processed directly by Beyond Body
- Analytics and marketing tools may collect information such as IP address, device information, and browsing behaviour
- We do not control how third-party platforms use your data
6. Information Sharing
We do not sell your personal data.
We may share information:
- With trusted service providers (under confidentiality obligations)
- Where required by law
- To protect our legal rights
7. Data Security
We implement appropriate technical and organisational measures, including:
- Secure hosting environments
- Access controls
- Data protection practices
8. Data Retention
We retain personal data only as long as necessary to:
- Respond to enquiries
- Fulfil the purposes outlined in this policy
- Comply with legal requirements
9. Your Rights
You may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Withdraw consent
To exercise your rights, contact:
Email: pooja@soulowellness.com
10. International Data Transfers
If you access this website from outside {{Country}}, your data may be processed in jurisdictions with different data protection laws.
We take reasonable steps to ensure appropriate safeguards are in place.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12. Children's Privacy
This website is not intended for individuals under 18. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
14. Contact
Email: pooja@soulowellness.com
Phone: +254 780 516777