Terms of Service

1. Introduction

Welcome to Premier Soulo Products Limited (trading as Soulō) ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website located at www.soulowellness.com.

By accessing or using this website, you agree to be bound by these Terms.

2. Definitions

• "Website" refers to www.soulowellness.com
• "User" refers to any visitor to the website
• "Services" refers to the information and offerings presented on the website

3. Use of the Website

This website is provided for informational purposes relating to our wellness services.

You agree:

• To use the website lawfully
• Not to misuse or interfere with the website
• Not to attempt unauthorised access to systems or data

4. Third-Party Services

We make use of third-party platforms, including:

• Beyond Body (booking platform)
• Google Analytics (website analytics)
• Meta Pixel (marketing and advertising tracking)
• Mailgun (transactional email)

These platforms may collect and process personal data in accordance with their own privacy policies.

Important

• Booking information is collected and processed directly by Beyond Body
• Analytics and marketing tools may collect information such as IP address, device information, and browsing behaviour
• We do not control how third-party platforms use your data

5. Intellectual Property

All content on this website, including text, design, graphics, and branding, is owned by or licensed to Premier Soulo Products Limited (trading as Soulō).

You may not reproduce or use this content without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Any indirect or consequential damages
• Loss arising from use of the website
• Errors or omissions in content
• Downtime or technical interruptions
• Issues arising from third-party platforms

7. Disclaimer

The information provided on this website is for general informational purposes only and does not constitute professional, medical, or therapeutic advice.

8. Governing Law

These Terms are governed by the laws of Kenya.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the updated Terms.

10. Contact